I bought my new car at the very end of the year - a busy time for dealerships. I had a great experience at the time with my salesman, Amzad. He worked very hard from the get go but the thing that impressed me most was the follow up. If I have any questions or concerns, still six months later he is a text message away and always quick with a solution and a response. And he certainly knows how to go the extra mile (and has done so, repeatedely) I would recommend his services to anyone buying a BMW.
Called BMW of Springfield after shopping around. Spoke with the Manager-VP and Dealt with Nick Newman, They quoted a fair price. Very easy to deal with no hassle. Would highly recommend them!
I went in to get a certified car and John took his time to show me what they could offer and all the options to make me a happy and loyal customer to his dealership. He went above and beyond to give me the best. If I ever decide to get another BMW, I will look no further than picking up my phone and calling him. He was never pushy and very patient. He gave me a bonus weather mats on the purchase and always there for questions and very devoted to his job.
Five star customer service for the ultimate driving machine
Much needed service and professional staff
I shop online when I need to buy a new car using a well known price service. Springfield BMW was one of two local dealers willing to give an on line price. I visited A competitor in Morristown first, but didn't think they offered me a fair price on my trade in. I went to Springfield, and what a difference! The trade in was valued $2000 more and the exact same car (identical options) was $4,000 less! Springfield BMW saved me $6000! The location is small for the size of the dealership. Their "lot" is a three story building rather than acres of parked vehicles. Showroom is new and clean. My salesman, Art Youman, was professional and didn't play games with price or trade in value. I'd absolutely expect Springfield to give you the best deal in the area.
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