Customer Testimonials

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Google Jul 13, 2018
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Google Jul 13, 2018
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Google Jul 12, 2018

I come here on occasion to get maintenance done on my vehicle. Access is only available headed eastbound on Rt. 22 so keep that in mind, you will need to make a U-Turn if you're headed west. Entering the BMW facility may be confusing for some as the driveway is next to Cornell Pkwy which, if you make the early right, will take you to the collision center, and if you make the late right, will throw you into a one-way. Pretty good experiences with the staff and I can speak specifically to Michael Goworek...I needed to get some recalls done on my car and an oil change. I had no way to get home while the dealership did the work, but Mike was kind enough to get someone from the dealership to drop me home in a courtesy car. They weren't able to pick me back up after the work was done, but that's okay. While the work was being done, they sent me some videos of "trouble" areas which proved to be very useful. As far as work times go, they completed my 3 recalls and oil change in about 2 hours and even threw in a free car wash. The facility is nice, free coffee, drinks and snacks are available in the waiting room. There are several leather chairs for you to relax in, TV, and insanely fast WiFi (clocked it at 100+ Mbps). They don't try to "get one over" on you here, and they also honor any coupons that other BMW dealerships in the area are offering which is cool!

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Google Jul 9, 2018
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Cargurus Jul 6, 2018

Dealership called right away eager to help me find a car

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Cargurus Jul 2, 2018

If your looking for a BMW see Jeremy B. He's awesome

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Google Jul 2, 2018

Moe rahmoun was great thank you to the team at bmw of Springfield thank you so much

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Google Jul 2, 2018

Moe Rahmoun was awesome everything went well I thank the team at bmw of Springfield they’re great thanks Moe

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Google Jul 2, 2018
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Google Jul 2, 2018

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